Keyhold is a new, deliberately small property management service for Mumbai. We look after rented homes for NRIs, absentee owners, and busy families — and we keep the work close, the team small, and the updates honest.
A lot of Mumbai property is owned by people who don't live in Mumbai. And almost every one of them has, at some point, ended up running their flat over WhatsApp from a different time zone.
Keyhold started from a very simple observation: good people own property here, and they keep getting let down by patchwork management. A broker handles placement and disappears. A handyman cousin is dispatched for emergencies. The society secretary's WhatsApp number becomes the owner's day-to-day reality. Rent is chased, paperwork drifts, repairs get done badly, and small things become big things slowly.
We didn't want to build a SaaS platform for that. We wanted to be the local team that does the work — and writes you a clear, plain-English note each month about what happened, what we did, and what's coming up.
That's the whole thing. No tiers, no portals, no upsells. One team, one rate, one update. If you'd like a property looked after the way we'd want our parents' homes looked after, we'd like to talk.
They sound obvious. They are obvious. We just keep doing them, every property, every month.
Tenant viewings, inspections, vendor work, society meetings, paperwork signatures, handovers — all in person. Property management is the in-person work.
Phone is for confirmation, not for getting things done.
Every repair has a quote you saw. Every visit has a photo. Every month has a written note. Years from now, if you need to find what happened on a property, it's there.
About half of our audits include something we recommend you don't fix or pursue. We'd rather under-promise and be useful than upsell.
If a property doesn't need full management, we'll tell you that too.
One person from our team is the person looking after your property and writing your update. They know it. They've been to it. They can tell you about the corner of the kitchen.
We are a single-city service, and we'd like to stay that way for a while. Mumbai property is its own world — society rules, paperwork, the people you call, the way agreements are registered, the way vendors work. Doing this in one city, well, is harder than doing it in five cities, poorly.
No call centre, no offshore desk. Everyone you'll deal with is in Mumbai and has been to the property.
Spent 8 years in real estate operations before starting Keyhold. Will pick up the phone if you call.
Your point of contact for properties in Bandra and Khar. Writes most of the monthly updates.
Looks after properties in the west and central suburbs. Engineer by training, careful with details.
Handles agreements, registrations, NOCs and society work. Quietly makes sure nothing slips.
Not a guarantee, not a marketing line — just the specific things we hold ourselves to. If we miss any of them, we'd rather you tell us than carry on quietly unhappy.
No commitment. No follow-up calls. You get an honest report, and you take it from there.